If you’ve ever taken the time to check your passenger rating on Uber, you may be left scratching your head about how you could possibly have been left with anything but a five-star rating. I mean, c’mon – you’re the picture of the perfect passenger. You’re always on time and in the right place. When you get in the car, you give a cheery, ‘Hello,’ and are happy to hold a conversation with your driver. You never eat, drink, or smoke in the car or try to cram too many people in. Uber would tell you this is what it takes to earn a five-star rating. But is it enough? After each trip, drivers have the opportunity to rate their passengers from one to five stars based on their experience. To figure out the motivations and psychology behind how you’re rated, we asked Uber and Lyft drivers to reveal their rating systems. Based on their responses, it would seem you’re beholden to the luck of the draw. Puking “Don’t puke in or ruin the car. Do that and you get five stars from me.” -Anonymous driver Keeping the driver waiting “Everyone starts at five stars. Certain things can knock off… Read full this story
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