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You are here: Home / Irish telecoms regulator seeking court order to stop Yourtel billing customers for phone service they never receive

Irish telecoms regulator seeking court order to stop Yourtel billing customers for phone service they never receive

Now the communications regulator, ComReg, is seeking a High Court order restraining it from continuing to do it.  Comreg says Yourtel has refused to co-operate and thwarted efforts to investigate its activities. In December 2017, Yourtel, based in Germany and with an registered Irish address at Kill Avenue, Dun Laoghaire, was fined €66,000 on 89 counts of charging mainly elderly people for services they never received.   In June 2017, it was first convicted and fined €2,500 for this activity.  In February last year, it was fined another €3,000 for two more offences. Yourtel, through unsolicited calls, offered discounted services to phone subscribers whose calls were supposed to be charged by the company while Eircom continued to bill for the line rental.   In these cases, however Yourtel was providing no service whatsoever but sent out bills and even used a debt collection agency to go after unpaid bills. On Monday, Mr Justice Robert Haughton admitted ComReg’s action against Yourtel to the Commercial Court.  He refused an application on behalf of Yourtel for an adjournment to allow its solicitor take instructions and said directions on how it would proceed would be given in three weeks. Miriam Kilraine, ComReg compliance operations manager, said… Read full this story

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Irish telecoms regulator seeking court order to stop Yourtel billing customers for phone service they never receive have 281 words, post on www.independent.ie at January 21, 2019. This is cached page on CHUTEU. If you want remove this page, please contact us.

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