Bill Lewis Special to Nashville Tennessean / USA TODAY NETWORK — TENNESSEE Published 6:00 AM EDT Oct 2, 2019 Remember the episode of television’s “Big Bang Theory” when Sheldon turned himself into a robot? Realtors at Goodall Homes are doing the same thing. Home buyers visiting the company’s model homes in Sumner County and other locations are being greeted by robots when a human sales person isn’t available on site. Customer reaction has been positive. The robots had sold 25 houses as of mid-September. “That’s literally what everybody says. ‘Big Bang Theory,’” said Joel Smith, a sales representative in Durham Farms. GET THE LATEST UPDATES: Download the free Tennessean app on your mobile device That Hendersonville neighborhood was one of the first places Goodall introduced its robots last fall. Now they are active in 13 neighborhoods in the Nashville region and Knoxville, said Amber Davis, the company’s online sales manager. The robots, officially called Innovative Sales Consultants, “are essentially like Segways with an iPad on top of it,” said Chris O’Neal, Goodall’s chief business development officer. He came up with the idea after observing how health care providers use Internet technology to consult with patients. He believes technology will change the… Read full this story
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